To keep document production running smoothly, your templates and users need support.
CDEV Computing offers a support service to keep your templates in full working order, resolve user problems and maintain updates.
We use a screenshare tool called TeamViewer for our support, click the foillowing button to start the session.
Having acquired a set of templates it is inevitable that over time changes are required to keep the templates up-to-date, for example our service can include:
Users can sometimes make an unfathomable mess of a document. When the local experts cannot resolve the issue then its time to pass it on for our expert analysis. We will resolve these issues and explain how to avoid them in future.
Currently we support: MGPA, VocaLink, Grant Thornton International, City of London, UK Payments, Syngenta, Forsythe (USA), Capita Symonds. Some of these contracts are in their sixth year demonstrating their value to these clients.
Our support is telephone, email and remote desktop with the option for on-site days. We guarantee a timely response to resolution of issues.
Contact us to discuss your requirements and to get a quote.